LCSNW Agency Core Value #3
Value #3: We strive for innovation, finding creative and beneficial solutions
The need for health, justice and hope is an urgent problem that requires creativity and innovation to solve. And they go hand in hand: creativity provides a fresh new idea (...solution, process, or program) and innovation is the practical implementation of that creativity. Together, they can lead to significant positive change.
The trick of living this value is choosing the right ideas, developing the right processes, and creating the right programs that will create the change we want tos ee. We have the privilege of innovating with a diverse workforce and clients. That brings added complexity but if we do it right, better more inclusive service to the community.
A good example is Telehealth, which was a creative idea that we rolled out quickly last year and that allowed us to continue safely serving people despite restrictions on contact and travel. However, not everyone has the same resources. In some cases, we moved our wifi routers closer to our parking lots so our clients could check email and access telehealth. That was staff lead innovation to make sure their clients could access services. There are countless examples of how you all innovated to keep serving our clients.
We have a lot of creative people and ideas throughout our agency. I also appreciate that we have people with the operational and financial skills and planning capabilities to get those ideas done. Everyone plays an important role. The one trait I think we all share is our vision for a better future, and the one thing I think we could work on is our ability to accept change since innovation always involves change.
Are you creative or innovative? I would love to hear your stories and examples of creative ideas you implemented that made a difference.
Next time: Value #4: We adhere to a strength-based philosophy that recognizes and builds on the assets of individuals, families and communities
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